Customer Service

At your service. Around the clock. Around the world.

DVTEL’s Technical Center of Excellence offers its valued dealer base a portfolio of professional services to address the service and support challenges of any customer site. These services range from on-site commissioning assistance to operator training courses to telephone support and everything in between. Our global team will assist you, in country, and at your convenience.

Certified VARs (Value Added Resellers) authorized by the end user, have access to around-the-clock technical support and diagnostic services that allow you to serve your customers in the areas of technical repair, installation and upgrades to existing products and systems.

CUSTOMER CARE LINE

General inquiries of a non-technical nature
+1 201-368-9700
8:00 AM – 5:00 PM ET

GLOBAL TECHNICAL SUPPORT CENTERS

North America Technical Support
(888) DVTel-77 (888-388-3577)
support@dvtel.com
8:00 AM – 8:00 PM ET

CALA (Central & Latin America)
+52 55 5580 5618
support@dvtel.com
8:00 AM – 8:00 PM Local Time

UK, Europe, Africa
+44 (0) 1494 430240 (UK)
DVTelSupportUK@dvtel.com
8:00 AM – 8:00 PM Local Time

Singapore
+65 6389 1815
info@dvtel.com
8:00 AM – 8:00 PM Local Time

Australia (APAC region)
+61 8 8235 9211
info@dvtel.com
8:00 AM – 8:00 PM Local Time

India, SAARC, Gulf region
+91 129 431 5031 (India)
support@dvtel.com
8:00 AM – 8:00 PM Local Time

China
+86 10 8586 8836
info@dvtel.com
8:00 AM – 8:00 PM Local Time