Warranty Information

Lifetime Warranty for Quasar cameras

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PDF Lifetime Warranty for Quasar cameras

Free repairs

DVTEL will provide free support, bug fixing, repair or replacement for products in the Active and Supported categories covered in the RMA Policy & Guidelines (see link below) based on “Return to Factory for Repair”. The repair will be free of charge unless it was found that the product was physically abused or used in out-of-specification conditions. There will be a testing fee ($125 + Shipping cost) for products that were tested at the factory and found to be NFF (No Fault Found).

Downloads

PDF RMA Policy and Guidelines